Groups

Create a Group

To create a group:

  1. Click in the top right of Workplace and select Group > Create Group
  2. Pick a group type, fill in your group name and description
  3. Click Customize to change the privacy setting for your group
  4. Click Create

You'll be able to add coworkers to your group after it's created.

Note: Once you create a group you'll automatically be the admin of that group.

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There are 3 privacy options for groups: Open, Closed and Secret. The table below shows who can join these groups and what people can see about them.

OpenClosedSecret
Who can join?Anyone from your company can join or be added or invited by a memberAnyone from your company can ask to join or be added or invited by a memberAnyone, but they have to be added or invited by a member
Who can see the group's name?Anyone from your companyAnyone from your companyCurrent and former members
Who can see who's in the group?Anyone from your companyAnyone from your companyOnly current members
Who can see the group description?Anyone from your companyAnyone from your companyCurrent and former members
Who can see the group tags?Anyone from your companyAnyone from your companyCurrent and former members
Who can see what members post in the group?Anyone from your companyOnly current membersOnly current members
Who can find the group in search?Anyone from your companyAnyone from your companyCurrent and former members
Who can see group events?Anyone from your companyOnly current membersOnly current members
Who can see stories about the group on Facebook (like in News Feed and search)?Anyone from your companyOnly current membersOnly current members

Note: Company admins must add themselves to secret groups as group admins before they can see the group's content.

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Manage People

You can add coworkers to a group one by one, or you can import a list of coworkers.

To add a coworker to a group:

  1. From the group, click
  2. Click Add Members
  3. Type the names of the coworkers you want to add, then click Add

To import a list of coworkers to a group:

  1. From the group, click
  2. Click Import Members
  3. Click Choose File and select the file you want to upload
  4. Click Open
  5. Review the list of coworkers, then click Invite All

Note: Click Download Template File after clicking Import to create a new file.

Once you add coworkers to the group, they'll be able to see and comment on posts made to the group.

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You can make a coworker an admin of a group if they are already a member of the group. You must be an admin of the group to make other members an admin.

To make a coworker an admin of a group:

  1. From the group, click Members
  2. Click next to the coworker you'd like to make an Admin
  3. Click Make Admin and confirm your selection

Note: Keep in mind that when you make a coworker an admin of a group, they will be able to edit group settings, remove members and make other members admins.

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You must be an admin of the group to remove coworkers from a group.

To remove a coworker from a group:

  1. From the group, click Members
  2. Click next to the coworker you'd like to remove
  3. Click Remove from Group and confirm your selection
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You must be an admin of the group to remove other admins.

To remove an admin of a group:

  1. From the group, click Members
  2. Click next to the coworker you'd like to remove
  3. Click Remove as Admin and confirm your selection
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Group Features

You must be a group admin to pin a post.

To pin a post in a group:

  1. From the group, find the post you'd like to pin
  2. Click and select Pin Post

Note: If a post is already pinned to the top of the group, you'll be asked if you'd like to unpin it.

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To create a poll:

  1. From any group, click Create Poll
  2. Enter your question and click Add an option to enter answers for group members to choose from
  3. Click Post to share it with the group

Note: You can allow anyone to add options to the poll.

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To create a group doc:

  1. Click More at the top of your group
  2. Click Create Doc
  3. Give your Doc a title. As you write your Doc, you can format it by clicking
  4. Click Save

Keep in mind all members of a group can view a group doc. You can prevent other members of the group from editing the doc by scrolling to the bottom and de-selecting Allow group members to edit this document.

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To edit your notification settings for a group, go to a group and click Notifications in the top right.

From here, you can choose:

  • All Posts: You'll get notifications any time members post in the group
  • Highlights: You'll get notifications for posts with lots of likes and comments, and coworkers' posts
  • Off: You won't get notifications when members post

Note: If a group reaches 250 members or more, its notification settings will be set to Highlights by default. Individual members of the group can still change their own notification settings.

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You can unfollow a group to stop seeing the group posts in your News Feed. If you don't want to be in a group, you can leave the group. Keep in mind that you may not be able to rejoin a group depending on the group's privacy setting.

To unfollow or leave a group:

  1. From the group you want to unfollow or leave, click Joined
  2. Select Unfollow or Leave

Note: If you leave a group that you're an admin of, members of the group will be offered the admin role.

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You must be a company admin to delete a group. If you created a group and haven't added any of your coworkers, you can leave the group to delete it.

To delete a group:

  1. Click in the top right of Workplace and click Company Dashboard
  2. Click Groups and search for the group you want to delete
  3. Click and select Delete Group
  4. Enter the name of the group in the box and click Delete Group

Note: Deleting a group can't be undone. Once a group is deleted, all posts, members and files will be permanently deleted.

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Workplace admins can upload or change cover photos for their groups.

To upload a cover photo:

  1. On your group page, click Upload Photo to upload a photo from your computer or click Choose Photo to choose from your Workplace photos or your group's photos
  2. Click Save Changes

To change an existing cover photo, hover over the photo and click Change Group Photo.

Keep in mind that your cover photo must be at least 399 pixels wide and 150 pixels tall. For best results, choose a group cover photo that's 828 pixels wide and 315 pixels tall.

Note: If an admin doesn't upload an image, group members may be able to add a cover photo themselves.

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You can only compose formatted posts from a desktop computer. You'll need to have the latest version of the Workplace app for iOS and Android to view formatted posts on your mobile device.

Formatted posts can help you structure and highlight important parts of your content by giving you the option to use bold, italics, quotations, embedded links and bulleted and numbered lists in your text. To add formatting to a group post:

  1. Write your post and click at the bottom.
  2. Format your post. Click on Formatting Help to view the following formatting options, and click Post when done.

  • Bold: **text**
  • Italics: *text*
  • List: - item
  • Link: [title](https://facebook.com)
  • Numbered list: 1. first item
  • Quote: > quote
  • H1: # Heading
  • H2: ## Heading
  • Inline code: `code` console.log ("Code block!"); ``` // your code here ```
  • Note: You will see a preview of the formatted post as you type it.

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    If you're an admin of a group, you can archive the group instead of deleting it. When a group is archived, it won't appear in search results to non-members, and no new members can join the group.

    Archive a Group

    To archive a group:

    1. Go to the group you want to archive and click below the cover photo
    2. Select Archive Group
    3. Click Confirm

    Unarchive a Group

    To unarchive a group:

    1. Go to the group you want to unarchive and click below the cover photo
    2. Select Unarchive Group
    3. Click Confirm
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    When you share content from a secret or closed group, only members of the secret or closed group would be able to see the content of the shared post, regardless of where the post appears or is shared (ex. in a chat, group chat, News Feed, open group or event).

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    Posts in groups with fewer than 9,000 people are marked as Seen by after group members have seen them. If a group reaches 9,000 members or more, you’ll no longer see who’s seen posts.

    Note: If you have a group with fewer than 9,000 members and Seen by is not available, please contact Workplace support.

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    Multi-Company Groups

    Multi-company groups are groups where people from different companies can collaborate. Multi-company group members can be from one or more companies that have Workplace accounts.

    Multi-company groups are secret groups. Only company admins, group members and people who have been invited to the groups can see them. All information shared in a multi-company group can be seen by all members of the group, including those from other companies.

    Note: Members of multi-company groups can only see content posted by people from other companies within the group itself. They can not see any content in another company's Workplace account and they won't be able to access it.

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    Only community admins can control this feature for their company.

    If your community has been enabled to create multi-company groups, you will see the option to select a Multi-Company group type when creating a new group.

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    You can share the same type of information that you would share in Workplace groups just for your company.

    Keep in mind that all information shared in a multi-company group can be seen by all members of the group, including those from other companies.

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    If you are a member of a multi-company group, you can add coworkers to the group in the same way that you would add coworkers to other Workplace groups.

    To invite people from other companies, enter the email address linked to their Workplace account. By default, multi-company group admins must approve any new members who're invited to the group.

    Note: All members of a multi-company group must have existing Workplace accounts.

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    A multi-company group will be deleted automatically if all of its members leave the group. A group admin has the ability to remove everyone from the group and then themselves in order to delete the group.

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    If your employee is a multi-company group admin, your company can view the data of the group via graph API or the Company Dashboard.

    via Graph API:

    • Company admins can see multi-company groups if one or more of their employees are members of that group
    • Company admins can read or delete content in multi-company groups
    via Company Dashboard:
    • Company admins can see multi-company groups if one or more of their employees are members of that group
    • Company admins can make themselves admins of multi-company groups

    If your employee is a member of a multi-company group, your company can view the data in the group via graph API or the Company Dashboard.

    via Graph API:
    • Company admins can read all content in the multi-company group
    • Company admins can delete content created by their employees in the multi-company group
    • Company admins can see multi-company groups if one or more of their employees are members of that group
    via Company Dashboard:
    • Company admins can see multi-company groups if one or more of their employees are members of that group
    • Company admins can request to join any multi-company group with members from their community


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    Company admins can access and read all of a multi-company group's content if one or more coworkers from their company are in that multi-company group. They can also delete any content posted by their coworkers in multi-company groups.

    Group admins can delete content, add and remove group members, and delete the group itself. Company admins can make themselves admins of a multi-company group if one of their employees is an admin of the multi-company group.

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    No. Each member of a multi-company group uses their own Workplace account within the group, and members of the group do not see any other content in another company's Workplace account. Learn more about multi-company groups.

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    Members of a multi-company group will have a multi-company group symbol next to their name. If you hover over the group member's name, you will be shown the company that they belong to.

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    You can only make these changes if you can access Company Dashboard settings.
    1. Select Company Dashboard from the left of your Workplace profile
    2. Click Settings

    From there, you can:

  • Allow anyone to create multi-company groups: Disabling this setting means only administrators of your organization will be able to create multi-company groups. This will not affect any multi-company groups that have already been created in your organization.
  • Allow people outside your organization to invite your members to join multi-company groups: Disabling this setting means people outside of your company account will not be able to invite members of your community to the multi-company group. This will not affect any multi-company groups your members have already been invited to or joined.
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    Multi-company group admins must approve new members of multi-company groups by default.

    Keep in mind that multi-company group admins can turn off admin-approvals for new members in the group's settings. If the setting is turned off, anyone can add new members to the group without admin approval.

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    There is no limit to the number of companies or people that can be part of a multi-company group. Keep in mind that we designed this product for medium-sized teams from a small number of companies to work together.

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